660 Reviews Found
Confirmed Service Customer
When I arrived to have my truck serviced, I was told by the service representative that he would let me know when it was ready. I waited hours, about 6:30 pm at closing time I was asked why am I there. It took another 10 minutes or so for my truck to be brought to the front so I could go home. What kind of service is that?
Fielding N.
RCH PALOS VRD
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. Please contact us at (310) 378-0211 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon.
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Confirmed Sales Customer
It went ok. Everything was much more complicated with minimal cars to pick from.
Jill R.
TORRANCE
Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very helpful and friendly staff, kept me informed about my service
Steve L.
SAN PEDRO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Jose in service is excellent, very helpful, and easy to communicate with, takes care of the problem.
Eric S.
MANHATTAN BCH
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet!
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Confirmed Service Customer
Trouble free. As a consumer I'd like the cost to be lower.
Alexis O.
INGLEWOOD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
My appointment was at 10am and no body came out to assist me. Many people walked by but no one helped. I had to come in and ask someone to assist me. I was in a hurry so it made it a bit more stressful. And the fact that they kept trying to sell me on transmission oil change even tho I had it done in September. I found my old papers and showed them but I don’t understand why it didn’t show up on their computer.
Jason K.
HAWTHORNE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (310) 378-0211 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Confirmed Service Customer
People are great. Mike in service is attentive and friendly.
Jacob P.
REDONDO BEACH
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again.
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Confirmed Sales Customer
loved that it was fast and easy to get my vehicle
Estrella F.
COMPTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Robert, Richard, Tech, and Staff were responsive, knowledgeable, and cordial throughout assessing and resolving the triage vehicle repair.
Joseph E.
TORRANCE
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you for choosing Martin Chevrolet and we hope to see you again.
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Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Martin Chevrolet and we hope to see you again.
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Confirmed Service Customer
Richard Cabrera, as usual, did an excellent job for me.
Willard L.
REDONDO BEACH
Business Response
Hi, thanks for highlighting one of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Outstanding customer service by the two service representatives I worked with, the best! T
Diana J.
TORRANCE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi. Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Martin Chevrolet
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Business Response
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 378-0211 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Professional, clean and friendly environment, accommodating
Carla G.
ATLANTA
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Had a death in the family.. and Andy, went out of his way to make sure it was taken care of.. He saw how we were hurting and didn't want us to be worried about what needed to be done to the car..
Silverio R.
LOS ANGELES
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!